Is Online banking secure?

Yes. Our online banking application deploys SSL 128bit encryption technology to provide a secure communication session to be established between your computer and the online banking server.

How does dual factor authentication add protection?

When you login to Online Banking for the first time, you will be asked to select at least 5 questions that you will supply the answers to. These answers will be added to your user profile and you will be asked one of these questions each time you login. You can allow the PC to remember your visit to avoid having to answer the question each time you login. These questions will be asked each time you login from a pc that has not accessed Online Banking before

Do I have to change passwords regularly?

In order to better secure your accounts, please change your password periodically using the change password button.

What are the password restrictions?

Your password must be 8 characters and must contain at least 1 number.

What if I forget my user ID and/or Password?

Call our Online Banking Support Team at 575-437-4880.